Customer Service Excellence, Team Leader Training, People Management, Leadership Training, Effective Leadership, Personal Effectiveness, Communicating Effectively, Customer Focus Training, Handling Complaints, Escalated Calls, Training Team Leaders, Call Centre Training
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Focus Training is focussed on RESULTS!
Focus Training is an in-house training specialist in Ireland.
We provide fully customised Leadership Development, Customer Service Training, Sales Training and Telephone Skills Courses.

Tell me more about Focus Training
Customer Service Training, Management Training, Management Skills training, Leadership coaching, Team Leader Training, Management Training Ireland, Management coaching, Team Building Events, Team Building Ireland, Sales Training, Ireland, Dublin
Leadership Training
        
Fully customised Leadership Development training courses designed for your group of Team Leaders, Supervisors, new or experienced Managers. Practical training to improve core Leadership focus, Leadership skills, People Management, Performance Management and Team building. Management Coaching for all levels.
        
Leadership Development Programmes
Excellence with Customers
        
Customised Customer Service training, Telephone Skills and Telephone Sales courses designed for your group. In-house training courses designed for all levels from beginners to advanced skills. We are Telephone Skills specialists, with over 10 years track record in businesses and call centres throughout Ireland.
        
Courses for Customer facing Teams
Team Building
Workshops
        
Faciltated Team Building events to develop your Team, remove blocks and take them forward. We work in partnership with you to plan your specific Team Building event - and facilitate the day to ensure we achieve your current objectives. We have the experience & expertise to design a stimulating and productive Team building day.
        
Teambuilding Days
        
Management Development
Leadership Development Training
Supervisor Training
Managing People & Performance
Leadership and Management Coaching
Team Building for Leaders
Presentation Skills for Leaders
Communication Skills for Leaders
Time Management & Personal Effectiveness Training
Report Writing Training
Excellence with Customers
Professional Sales Training
Customer Service Training
Telephone Skills Training Course
Cross Selling & Upselling Training
Telephone Sales Training
Handling Complaints & Escalated Calls
Writing Letters & Emails Course
Team Building Events
Team Alignment Workshop
Teambuilding Activity Day
Team Customer Focus Workshop
Investing in Us – Team Development Workshop
Achieving our Goals Workshop
        
Focus Training, Executive House - Whitestown Road, Rush, Co. Dublin, Ireland        Phone: + 353 1 8431330        Fax: + 353 1 8431331        Email: info@focustraining.ie
        
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