Customer Service Excellence, Team Leader Training, People Management, Leadership Training, Effective Leadership, Personal Effectiveness, Communicating Effectively, Customer Focus Training, Handling Complaints, Escalated Calls, Training Team Leaders, Call Centre Training
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Fully customised Training Courses

Focus Training is focussed on RESULTS!

We ENABLE people to perform at their best!

Customer Service Training, Management Training, Management Skills training, Leadership coaching, Team Leader Training, Management Training Ireland, Management coaching, Team Building Events, Team Building Ireland, Sales Training, Ireland, Dublin
Leadership Skills Training
In-company training specialist, providing fully customised first-line management development courses. Improve leadership skills, people management, presentation skills, performance management and team building. Tailored courses for supervisors, team leaders or managers. Management skills coaching for all levels.
Leadership Development Programmes
Excellence with Customers
Telephone Skills training specialist providing fully customised customer service, telephone sales and telephone skills courses. Team Leader training to ensure learning transfer and high performing teams. Courses designed and delivered by Telephone Skills trainer with 13 years successful track record.
Sales Training and Customer Service
Team Building
Facilitated Team Building events to improve Team work, Team relationships and Team performance.
Our experienced Team Building facilitator will work in partnership with you to achieve your objectives, designing the right event to achieve maximum results from your Team Building day.
Teambuilding Days
Management Development
Leadership Skills Training Course
Supervisor Training
Managing People & Performance
New Manager Training
Management & Leadership Coaching
Team Building for Leaders
Presentation Skills Course
Communication Skills Training
Time Management & Personal Effectiveness Training
Report Writing Training
Excellence with Customers
Sales Training
Customer Service Training
Telephone Skills Training Course
Cross Selling & Upselling Training
Telephone Sales Training
Handling Complaints & Escalated Calls
Writing Letters & Emails Course
Team Building Events
Team Alignment Workshop
Teambuilding Activity Day
Team Customer Focus Workshop
Investing in Us Team Development Workshop
Achieving our Goals Workshop
Focus Training, Executive House - Whitestown Road, Rush, Co. Dublin, Ireland        Phone: + 353 1 8431330        Fax: + 353 1 8431331        Email:
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