Home About Us Courses Client List Testimonials Contact Us Focus Training is a specialist company working with you and your staff to help develop successful leaders and high performing teams. We design and deliver training interventions to take your group to the next level. Tell me more First-Line Management          Proven programmes to train and develop your First-line Managers – your Team Leaders, Supervisors and potential Middle Managers. Our interactive training methods develop the focus, approach, competencies and tools they will need to be effective in all aspects of their role.                   more info Working with Customers          We are the acknowledged experts in telephone training. We cover all fields – sales, customer service, cross selling, account management or handling complaints. Our training methods ensure your team will have a fresh focus, new awareness and useful practical skills & tips that they will use immediately.          more info Team Workshops          Structured workshops to enable the Team to achieve specific objectives. We have the experience & expertise to design an effective and stimulating day - and to facilitate your event to achieve a successful outcome.                   more info          Management Development Leadership Development Training Supervisor Training Managing People & Performance Leadership and Management Coaching Team Building for Leaders Presentation Skills for Leaders Communication Skills for Leaders Time Management & Personal Effectiveness Training Report Writing Training Excellence with Customers Professional Sales Training Customer Service Training Telephone Skills Training Course Cross Selling & Upselling Training Telephone Sales Training Handling Complaints & Escalated Calls Writing Letters & Emails Course Team Building Events Team Alignment Workshop Teambuilding Activity Day Team Customer Focus Workshop Investing in Us – Team Development Workshop Achieving our Goals Workshop          Focus Training, Executive House - Whitestown Road, Rush, Co. Dublin, Ireland        Phone: + 353 1 8431330        Fax: + 353 1 8431331        Email: info@focustraining.ie          Powered by: go2web