Home About Us Courses Client List Testimonials Contact Us Training for New Managers        Training for New Managers is a core management development course that will give your new or potential Managers an essential appreciation of the role of the Manager. They will gain clarity of focus, essential core skills and the confidence to be more effective in their role. Training for New Managers is suitable for both potential Managers and for those who are relatively new in their Role. The new managers will learn how to manage their reports, how to manage their workload, how to build effective relationships, how to manage upward and how to maintain positive customer relationships.        In this highly interactive management development course, they will gain practical tools and templates to help them achieve success in all aspects of the management role, and to achieve their personal targets. Training for New Managers will be fully customised for your situation and your group. Our experienced Management Trainer will work with you to ensure that the course is designed to be totally relevant and to achieve your specific training goals.               contact us        Course content - Training for New Managers        The Role of the Manager • The Role and functions of the Manager • The importance of the Manager to the organisation • The influence of the Manager on the Team and on others • Managing internal & external Customer relationships • The focus of the effective Manager • Managing polarities to ensure results • Personal Management - managing time & effort ; planning & prioritising to achieve success • Effective decision making • Planning to continuously improve The Style of the Effective Manager • Effective vs ineffective management • Identifying the ideal type vs the Authority Manager, the Country Club or No Management – (Management Grid) • The Effective Manager – vision forward, goals, outcomes and learning from experience • The 4 Key Focus Areas of the Effective Manager Interpersonal Relationship Skills • Core communication skills • Planning communications to communicate effectively • Building positive working relationships with colleagues, clients etc. • Understanding individual differences – the 4 Social Styles • Influencing & persuading others • Managing upward • Managing client relationships effectivley Managing the Team • How to plan & organise workload • How to set Team Goals & effective reporting systems • How to motivate the Team and Team Members • How to build and develop a Team • How to identify and build a high performing Team Culture within the Team • How to use Team meetings or Team huddles effectively Managing Reports • Building and positioning an effective relationship with each Team Member • How to manage performance and develop the Team member • Holding regular one-to-ones to improve performance • Leadership Styles – Directive, Coaching, Mentoring, Delegating Style • When and how to delegate • Motivational behaviours and tools to engage and motivate each Team member Influencing the Group • Leadership Presence - looking and behaving like the Leader • How to make effective presentations • How to run Effective Meetings • How to manage a cross functional or project Team Managing all aspects of the Role • Basic Principles of Time Management • How to prioritise - the urgent vs. important; prioritising time & effort to achieve the right result • Building effective Personal Management Systems and habits • Weekly Personal Planning Meeting; reviewing accountabilities, setting goals & plans to achieve those goals • Daily To do list • Planning to improve – setting improvement goals each week / month        Management Training Courses:        1. Effective Leadership - Core Leadership Development Course - 3 Days 2. Supervisor Training - 2 Days 3. Teambuilding for Leaders - 1 Day 4. Presentation Skills Training - 1 Day 5. Communication Skills Training - 1 Day 6. Time Management and Personal Effectiveness - 1 Day Also - Leadership and Management Coaching - One-to-one Coaching Sessions - - Back to Top Management Development Leadership Skills Training Course Supervisor Training Managing People & Performance New Manager Training Management & Leadership Coaching Team Building for Leaders Presentation Skills Course Communication Skills Training Time Management & Personal Effectiveness Training Report Writing Training Excellence with Customers Sales Training Customer Service Training Telephone Skills Training Course Cross Selling & Upselling Training Telephone Sales Training Handling Complaints & Escalated Calls Writing Letters & Emails Course Team Building Events Team Alignment Workshop Teambuilding Activity Day Team Customer Focus Workshop Investing in Us – Team Development Workshop Achieving our Goals Workshop          Focus Training, Executive House - Whitestown Road, Rush, Co. Dublin, Ireland        Phone: + 353 1 8431330        Fax: + 353 1 8431331        Email: info@focustraining.ie          Powered by: go2web