Customer Care Training, Customer Services, Team Building Event, Teamwork, Team Alignment, High Performance Teams, Telephone Training, Telephone Sales, Telesales, Selling up, Cross Selling, Selling Skills, Telephone Sales Skills, Improving Sales, Effective Team Management, Effective Team Manager
HomeAbout UsCoursesClient ListTestimonialsContact Us
"I would just like to send a note of thanks for your training. It was universally well received by the group, who all felt it was one of the best and most relevant courses they had attended. I was most impressed with your professional handling of the day and certainly felt we achieved the objectives I had in mind."

Andrew Jones, CEO, ClearStream Technologies Group plc
Customer Service Training Ireland, Teambuilding Ireland, Team Alignment, Leadership Skills Ireland, Telephone Sales Training, Telesales Training, Sales Skills, Effective Leadership, Customer Care Course
Who are you?
        
Focus Training is a customised training specialist, providing tailored in-company courses in Ireland. Established in 1998 the Company has built a solid reputation in designing training programmes that truly meet the needs of our Clients, and that deliver real results.
      
What do you do?
We work in close partnership with each of our clients to ensure that we design and deliver a training course that will meet their requirements and that will achieve real improvement.

We spend time doing the research to ensure we design the right training intervention on each occasion. It is set within the context of the group, is pitched at the right level, uses their real situations as course material, and is full of practical tips, tools and techniques.
      
      
Lead Trainer, Kate Tammemagi
Kate Tammemagi began training in 1998 when she set up Focus Training. Kate has an MA in Psychology, is an associate member of CIPD and is a Member of the Irish Institute of Training and Development.

Before training, Kate was a successful Manager to the level of Managing Director. She gained her experience working in Jude Publications, the largest Professional Magazine Publishing House in Dublin at that time, where she worked her way up from Editorial Director, to Sales Director, to Publishing Director and finally to Managing Director. In doing this she gained experience not only in managing teams and the Company, but also in managing complex relationships with diverse groups connected with each Professional Magazine.

Kate brings this practical experience to her training, as well as her results focus – hence the Company name! She is known for her practical, ‘coaching style’ training, designed to give both knowledge and practical experience. She believes that a Leader should be inspirational, and she models this effectively in the training room.
      
Focus Training Core Principles:
      
1. Focus Training is focussed on results.
We are focussed on achieving the success vision of our client. We work in close partnership with our Clients to ensure their results are achieved in the most cost effective manner.

2. We enable people to perform at their best.
To do this, we help people have the right focus, we provide them with the practical tools so they know how to perform better and we inspire them to want to improve.

All courses are fully customised group courses, and we do not provide ‘generic’ public courses.
      

      

How can I get in contact with you?
      
Feel free to phone at 01 8431330 and we will be happy to discuss your training needs.

- - Contact Us.

- - Back to Top

Management Development
Leadership Skills Training Course
Supervisor Training
Managing People & Performance
New Manager Training
Management & Leadership Coaching
Team Building for Leaders
Presentation Skills Course
Communication Skills Training
Time Management & Personal Effectiveness Training
Report Writing Training
Excellence with Customers
Sales Training
Customer Service Training
Telephone Skills Training Course
Cross Selling & Upselling Training
Telephone Sales Training
Handling Complaints & Escalated Calls
Writing Letters & Emails Course
Team Building Events
Team Alignment Workshop
Teambuilding Activity Day
Team Customer Focus Workshop
Investing in Us – Team Development Workshop
Achieving our Goals Workshop
        
Focus Training, Executive House - Whitestown Road, Rush, Co. Dublin, Ireland        Phone: + 353 1 8431330        Fax: + 353 1 8431331        Email: info@focustraining.ie
        
Powered by: go2web