Customer Care Training, People Skills, Team Building Event, Teamwork, Team Alignment, High Performance Teams, Telephone Training, Telephone Sales
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“Our training with Kate has always produced real results. We came away from our session exhausted but with a list of practical action points. Positive feedback from stakeholders was almost immediate and we have continued to use the tools and techniques Kate taught us to go from strength to strength."

Dawn Leane, HR Manager, Chartered Accountants Ireland
Corporate Training,Sales Training,Training Managers,Management Training,First Line Management,Communication Skills Training,Management Development,Customer Service Skills,Dublin, Ireland
Management Development
Leadership Skills Training
Supervisor Training
Managing People & Performance
New Manager Training
Leadership & Management coaching
Team Building for Leaders
Presentation Skills Course
Communication Skills Training
Time Management & Personal Effectiveness
Report Writing Training
Excellence with Customers
Sales Training
Customer Service Training
Telephone Skills Course
Cross Selling & Upselling
Telephone Sales Course
Handling Complaints & Escalated Calls
Writing Letters & Emails
Teambuilding Workshops
Team Alignment Workshop
Teambuilding Activity Day
Team Customer Focus Workshop
Investing in Us – Team Development Workshop
Achieving our Goals Workshop
      
Focus Training is an in-house specialist training Company. The Courses outlined above are a guide only.
      
We will create a training programme especially for your group - with the modules you need to meet your very specific training objectives, and with course material entirely relevant to your situation.

We work in close partnership with our clients to create a training event that will achieve real and lasting results.

Your needs are our priority – and we pride ourselves in our ability to listen and appreciate your whole situation and current objectives.

We have tried and tested training methodologies, but the content of each event will be created to meet your objectives, and it will be set entirely in your real situation. This is why we can achieve exceptional results – and why we have lasting relationships with our clients.

If you would like to discuss your training needs, please give us a call at 01 8431330.
      
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Management Development
Leadership Skills Training Course
Supervisor Training
Managing People & Performance
New Manager Training
Management & Leadership Coaching
Team Building for Leaders
Presentation Skills Course
Communication Skills Training
Time Management & Personal Effectiveness Training
Report Writing Training
Excellence with Customers
Sales Training
Customer Service Training
Telephone Skills Training Course
Cross Selling & Upselling Training
Telephone Sales Training
Handling Complaints & Escalated Calls
Writing Letters & Emails Course
Team Building Events
Team Alignment Workshop
Teambuilding Activity Day
Team Customer Focus Workshop
Investing in Us – Team Development Workshop
Achieving our Goals Workshop
        
Focus Training, Executive House - Whitestown Road, Rush, Co. Dublin, Ireland        Phone: + 353 1 8431330        Fax: + 353 1 8431331        Email: info@focustraining.ie
        
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