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The Effective Team Leader - Leadership Skills
      
The Effective Team Leader is fully customised in-house Management training course that will give your group of Managers or Team Leaders a firm grounding in all aspects of the Leadership Role.

This Team Leadership course covers leadership focus, skills, best practice and effective use of People Management tools. Each Effective Team Leader course is created for that specific group, is set within their real context and uses their metrics and processes as course material. The course is practical, interactive and is set in a 'coaching style' environment.
      
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The Trainer is a Leadership Development and People Management Specialist with hands-on Management experience and 10 years Management training experience. She will work in close partnership with you to ensure learning objectives are achieved.
      
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Course Outline - Effective Team Leader Course:
The Role of the Manager / Team Leader
1. Success in the Leadership role - achieving Team objectives, goals & performance
2. Leading the Team & building a high performance culture
3. Working with each Team Member - achieving desired performance & developing each
4. Building effective working relationships with clients, colleagues and managers
5. Managing the whole role effectively - managing time, prioritising tasks and planning to achieve goals
      
The Focus & Style of the Effective Team Leader
1. The influence of the Leader on the Team & the impact of their focus & behaviour
2. Leadership Presence – looking like an Effective Leader
3. Management Grid - different types of Leader & their impact on their Team
4. The focus & goals of the Effective Leader / Manager
5. The Competency Framwork of the Effective Team Leader - skills, processes & tools needed in the Role
      
Communicating Effectively, Influencing & Persuading
1. Core communication skills - body language, Listening, questioning
2. How to plan your communication to get a good result - a good outcome
3. Assertiveness vs aggressive or submissive
4. Using assertive language and behaviour to win respect and achieve good outcomes
5. How to set out clear expectations - directive behaviour
6. How to persuade - how to sell & gain buy-in
7. How to use coaching questions to develop team member's thinking
8. Using feedback effectively - positive & corrective
9. How to plan and deliver a motivational Team talk (role-play)
      
Motivation
1. What motivates? What de-motivates?
2. Essential tools to motivate the Team & how to use these effectively
3. How to use Leader behaviour that motivates vs. behaviour that de-motivates
4. Using metrics effectively to positively motivate the team
5. Planning Motivation Initiatives
6. Engaging the Team in Motivation Initiatives
      
People Management & Managing Team Performance
1. The concept of 'Team' vs Group
2. The nature of a high performing Team - the attitude, behaviour & benefits
3. Essential Keys to People Management
4. Beginning a new Team - binding the Team, aligning to goals
5. Organising & Structuring work throughput
6. How to set Team goals, use Team incentives & rewards to take the Team forward
7. How to plan, structure and run effective Team meetings
8. Using Team Meetings effectively to align, manage and motivate the Team
      
Managing and Developing each Team Member
1. How to bond & build mutual respect with each Team Member
2. How to benchmark the 'ideal' Team Member - what you are building
3. How to develop a training & development matrix
4. How to plan & structure coaching one-to-one's with each team member
5. Practice in running motivational coaching sessions - role-play
      
Managing the Whole Role - Time management systems & practices
1. Principles of Time Management
2. How to prioritise - the urgent vs. important; prioritising time & effort to achieve the right result
3. How to keep traack of all your accountabilities
4. Achieving results & continuously improving - Plan, Do, Review & Learn
5. The Effective Team Leader - Planning by the week, doing by the day
6. Building the Habits of the Effective Leader
      
Event Duration: 3 Days
Optimum Group Size: 10 – 12
      
If you would like to discuss your training needs, please call - 01 8431330.
        
More Leadership Training Courses -
      
1. Supervisor Training - 2 Days

2. Managing People and Performance - 1 Day

3. Teambuilding for Leaders - 1 Day

4. Presentation Skills for Leaders - 1 Day

5. Communication Skills for Leaders - 1 Day

6. Time Management and Personal Effectiveness - 1 Day

Also - Leadership and Management Coaching - One-to-one Coaching Sessions

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Management Development
Leadership Development Training
Supervisor Training
Managing People & Performance
Leadership and Management Coaching
Team Building for Leaders
Presentation Skills for Leaders
Communication Skills for Leaders
Time Management & Personal Effectiveness Training
Report Writing Training
Excellence with Customers
Professional Sales Training
Customer Service Training
Telephone Skills Training Course
Cross Selling & Upselling Training
Telephone Sales Training
Handling Complaints & Escalated Calls
Writing Letters & Emails Course
Team Building Events
Team Alignment Workshop
Teambuilding Activity Day
Team Customer Focus Workshop
Investing in Us – Team Development Workshop
Achieving our Goals Workshop
        
Focus Training, Executive House - Whitestown Road, Rush, Co. Dublin, Ireland        Phone: + 353 1 8431330        Fax: + 353 1 8431331        Email: info@focustraining.ie
        
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