Home About Us Courses Client List Testimonials Contact Us Team Customer Focus Workshop        Team Customer Focus Workshop is a 1 day Team Event which will improve your Team's Customer Focus, and their ability to work effectively together to deliver top quality to their Customers. Team Customer Focus Workshop harnesses the power of the Team itself to assess, plan and implement real improvements. The Team works together with their Manager or Team Leader to plan HOW they will improve Customer focus, Customer relationships, internal processes, best practice or their performance with their Customers.               Kate Tammemagi will facilitate your event and she is uniquely placed to design and facilitate Customer Focus Workshops for teams of all types. Kate trains and consults in Customer Services and she has also got extensive experience in facilitating Team events in all types of Teams from the shop floor to executive level.        contact us        Objectives - 1 Day Team Customer Focus Workshop - To improve our Customer Focus To improve our ability to work effectively together as a Team for our Customers To assess, review and improve relationships with each of our Customer Groups To review our internal processes, and improve the way we work together to deliver for our Customers To identify blocks, possible challenges and areas for improvement To brainstorm and workshop how we can remove blocks and implement improvements To plan HOW we will implement changes, and how we will ensure they are effective To AGREE real actions, plans and strategies to take us forward                      "I would just like to send a note of thanks for your training. It was universally well received by the group, who all felt it was one of the best and most relevant courses they had attended. I was most impressed with your professional handling of the day and certainly felt we achieved the objectives I had in mind. I will certainly want to roll this out to a broader customer facing groups in the near future." Andrew Jones, CEO, ClearStream Technologies Group plc.        "Many thanks for the excellent training session. I hope the team continue throughout the year with the enthusiasm displayed on Saturday. I think we hit the nail on the head with regard to what we wanted to get out of the day and I will do my very best to keep what we discussed and learned as a team alive." Noel O'Hara, Customer Care & Sales Support Manager, 20:20 Mobile Ireland Ltd               For further information, please call 01 8431330.               More Team Building Workshops -        1. Team Alignment Workshop - 1 Day 2. Team Building Activity Day - 1 Day 3. Team Development Workshop - 1 Day 4. Achieving our Goals Workshop - 1 Day - - Back to Top                      Management Development Leadership Development Training Supervisor Training Managing People & Performance Leadership and Management Coaching Team Building for Leaders Presentation Skills for Leaders Communication Skills for Leaders Time Management & Personal Effectiveness Training Report Writing Training Excellence with Customers Professional Sales Training Customer Service Training Telephone Skills Training Course Cross Selling & Upselling Training Telephone Sales Training Handling Complaints & Escalated Calls Writing Letters & Emails Course Team Building Events Team Alignment Workshop Teambuilding Activity Day Team Customer Focus Workshop Investing in Us – Team Development Workshop Achieving our Goals Workshop          Focus Training, Executive House - Whitestown Road, Rush, Co. Dublin, Ireland        Phone: + 353 1 8431330        Fax: + 353 1 8431331        Email: info@focustraining.ie          Powered by: go2web